Terms & Conditions

Making A Purchase:
Making a purchase could not be easier. To shop on-line just browse the website and add any items you wish to purchase into the shopping cart. After you have finished your selection, click on 'Checkout' button and complete the details that we need to be able to fulfil your order. Internet orders will receive a confirmation email the same day. Alternatively call our Sales Hotline 01257 425464 or post/fax/email your Purchase Order. Any queries will be responded to within 48 hours.

VAT
All prices shown exclude VAT. For orders made from the UK VAT is added at the appropriate rate.

FREE Delivery - NO minimum order value
Delivery on all orders is FREE to mainland UK no matter what the order value. Products are despatched via a third party carrier on a three day service and trikes via next day service. We are able to deliver mornings only on request however this additional service carries a fee of £7.50 +VAT.
For delivery outside of mainland UK please contact Customer Service 01257 425464 or email customerservice@MMLfurniture.co.uk

Payment Terms
All UK state schools, authority nurseries, public organisations and registered charities are offered an account facility. The account is set up when you place your first order and payment is strictly 30 days NET from the invoice date. We reserve the right to charge interest and/or late fees on any overdue accounts. Kindly note there is a credit limit on new accounts, the limit is set according to total order value and type of organisation. For private establishments/individuals, payment is required at the time of ordering. Please see how to pay below.

How to Pay
Account holders may pay invoices by cheque, credit card or BACS to reach us 30 days from the date of invoice. For private establishments/individual customers payment is required with order. We accept cheques, Visa Credit Cards, Visa Debit Cards, Visa Electron, Mastercard, Maestro, Solo, JCB Cards and American Express.
-Cheques should be made payable to ‘e4e’ and post to: e4e, 129 Bradley Hall Trading Estate, Bradley Lane, Standish, Wigan. WN6 0XQ.
-BACS payments to 16-32-17 a/c number 10086541
-Remittance advices to: accounts@e4e.co.uk or FAX 01257 426577

Orders
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Placing an order will constitute an agreement of all of our Terms & Conditions.

Title of Goods
The ownership of goods will not pass to the purchaser until paid for in full and remains the property of MML Educational Furniture. We reserve the right to recover the goods in the event of non-payment.

Back Orders
If your item is not in stock, we will back order for you. You will always be advised with the option to cancel your order if you would rather not wait.

Guarantee
We want you to be absolutely satisfied with your purchases from e-quip4education. Our guarantee covers Quality, Satisfaction and Service. All our products meet our own high quality standards and comply with all relevant UK and EU safety legislation. Please see individual product guarantee details.

Returns Policy
Goods should not be returned without contacting Customer Service 01257 425464. In the event that goods are received in a damaged condition or there is a shortage in the delivery against the delivery note then please ensure that we are notified within 2 working days. Please contact Customer Service on 01257 426351.
In all other circumstances, before returning goods, please Contact Customer Service on the above number who will advise on the appropriate procedure. We reserve the right to levy a delivery/collection and re-stocking charge for goods ordered in error or through change of mind. Made to Order Items/Made to Measure Service: Kindly note we are unable to accept returns.

Cancellations
If you have placed an order and goods have not yet been shipped or in the process of manufacture, your order may be cancelled at no charge to yourself if notified immediately.
If you have placed an order more than 48 hours ago and wish to cancel, an administration charge may be payable. If your goods have been shipped or manufactured and we have incurred delivery/manufacturing expenses we have no option but to charge delivery, return costs and re-stocking fee. The amount charged will depend upon the type and size of goods.
If you have received goods that you subsequently decide you no longer require then you have the right under the Distance Selling Regulations to cancel your order. There are a number of conditions that apply when exercising this right:
- Goods must be returned at your own expense.
- You must give due notice (48hrs) that you intend to return the goods within 7 working days of receipt.

Made to Order Items/Made to Measure Service: Kindly note we are unable to accept returns.

Refunds
If you cancel your order, we will return within 30 days all sums paid to us in respect of the products returned less any carriage/re-stocking charges where applicable.
Goods must be returned in their original packaging, unused and in a perfect condition.
Goods supplied direct from a manufacturer will be subject to the returns conditions of that manufacturer which will incur return carriage charges and a restocking charge.
It is the customer’s responsibility to ensure that the goods are adequately packaged in the event of any return to ensure goods remain re-saleable and to qualify for a refund. Please note that any goods that have been Made to Order cannot be returned (except in the case of defective or damaged products).